Making Public Services Responsive and Accountable to Citizens
How open government can improve the health, education and wellbeing of citizens
Rakesh Rajani, Ford Foundation (Chair); Aruna Roy, MKSS; Fernando Straface, Secretary-General and Foreign Affairs, Buenos Aires City; Jamie Drummond, Executive Director and Global Strategy, ONE; Marta Arsovska-Tomovska, Minister of Information Society and Administration, Macedonia; Sanjay Pradhan, CEO, Open Government Partnership
Implementation of open government - Roundtable
Dec. 8 2016 12:00 PM - 12:50 PM
Palais d'Iéna - Amphitheatre
The first half of the session will take the form of an informal ("fireside chat”) discussion. Panelists will be asked to reflect on what they see as the importance of making public service commitments.
In the second half of the session, attendees will be asked what public service commitments they think governments should make through National Action Plans. Ideas will be discussed with the panellists.
Good quality public services are critical to the lives of citizens, and ensuring their provision is an essential function of government. But governments are not alone in this; experience and evidence built up over a number of decades has shown that citizens and civil society also have important roles to play in improving and delivering public services, and achieving societal outcomes. Open government reforms have the potential to improve existing services, and unlock the ideas, knowledge and capacity for new solutions to societal challenges.
The OGP's Strategic Refresh identifies public service delivery as a focus for securing more and better quality public service commitments:
“In the next five years, more commitments need to focus on service delivery and issues covered in the Sustainable Development Goals more broadly (beyond SDG goal 16 - the ‘governance goal’), such as health, education, climate etc.” - OGP Strategic Refresh
This panel - co-organised by the OGP Support Unit and Involve - will launch the OGP's focus on improving public services through open government.
This high level panel will set the challenge for OGP countries to get serious about improving public services through open government. The objectives will be to:
- Share existing good practice and commitments on improving public services through open government
- Discuss what public service commitments can deliver most benefits for citizens
- Inspire participants to pursue public service commitments
UK Open Government Network and Involve